Before anyone calls you, they compare you — usually against two or three local competitors, in a browser tab, in under a minute. This audit shows you that comparison exactly as your customer experiences it.
Tell us who you’re up against. If you’re not sure, leave it blank and we’ll work it out.
What You Get
You cannot fix a reputation gap you have never actually measured.
Your reputation against up to three competitors on the metrics that genuinely influence a buying decision.
How many reviews you have, your average score, and how consistently you reply — benchmarked, not in isolation.
Negative or unanswered reviews doing active damage right now, and which ones to respond to first.
A specific, ordered plan — not “get more reviews,” but how many, from whom, and on which platforms.
How It Works
Your business, your location, and up to three competitors you want measured against.
Live public review and reputation data across the platforms that matter in your industry.
Your numbers beside theirs, with the gaps and the risks called out explicitly.
Delivered by email in one to two business days, with a prioritised action plan.
What It Uncovers
A buyer choosing between you and a competitor is weighing all five of these, usually without realising it.
How many more — or fewer — reviews you have. Below a certain count, buyers discount your rating entirely as too small a sample.
Where your average sits against theirs. The difference between 4.4 and 4.8 changes click-through far more than most owners expect.
Whether you reply to reviews. An unanswered complaint reads as indifference; a thoughtful reply often reassures the reader more than the original praise did.
Whether your reviews are current. Twenty excellent reviews that all stop two years ago suggests a business that has since declined.
Review platforms your competitors appear on and you are entirely absent from — whole audiences that never see you at all.
Honest Fit Check
Where This Leads
Almost every business we audit has the same finding: they have plenty of happy customers and no reliable way of asking them. Our Customer Reviews & Referral Growth Engine automates the ask at the moment satisfaction peaks, routes negative feedback privately before it becomes public, and turns a scattered reputation into a compounding asset.
To be clear: this tool is free and it stays free. There is no gated “full version” behind a payment. If the results are all you need, take them and go build.
Questions
A real side-by-side reputation audit against your actual local competitors, at no cost.